As a small growing business that is serving a niche group of people, we are trying our very best to get your order to ship out to you within 1-2 days after your order has been placed. Both domestic and international orders placed will be shipped via Australia Post. Our team members do not pack or ship orders on weekend or South Australia holidays.

Postal Company	Postal Service	Cost	Timeframe
Australia Post	Standard	FREE	3-5 Business Days

 

 ALL ORDERS UNDER AU$80

Postal Company	Postal Service	Cost	Timeframe
Australia Post	Standard	AU$8	3-5 Business Days
Australia Post	Express	AU$15	1-2 Business Days

 

OUTSIDE OF AUSTRALIA

Postal Company	Postal Service	Cost	Timeframe
Australia Post	Standard	FREE	6-15 Business Days

 

ALL ORDERS UNDER AU$80

Postal Company	Postal Service	Cost	Timeframe
Australia Post	Standard	AU$10	6-15 Business Days

 

 

• The customer (you) may or may not be subject to pay import fees, duties and/or taxes on your deliveries and this is solely depending on your country's import and shipping regulations. thekaga has zero control over these payments.
• In order to receive your deliveries, import fees, duties and/or taxes must be collected from you by the elected courier service (if you are living in a country where these charges apply).
• Import fees, duties and/or taxes are not refundable by thekaga on returns.
• You will be charged for all associated fees such as return shipping costs, import fees, duties and/or taxes from any potential refund when you refuse to pay import taxes, duties and/or fees on deliveries.
• Please contact your local customs office to find out more information regarding import customs, clearance, duties, taxes and fees.

 

Unfortunately, we cannot redirect orders that have been shipped. Please ensure your shipping details (receiver name, shipping address, email address and phone number) are correct prior placing an order.